Privacy Policy

Last Updated: May 20, 2025

This Privacy Notice for Bokocoko (“we,” “us,” or “our”) describes how and why we collect, store, use, and share (“process”) your personal information when you:

• Visit our website at https://bokocoko.com or any website that links to this Privacy Notice
• Purchase, browse, or engage with us in any sales, marketing, or events

If you do not agree with the policies and practices described here, please do not use our Services. If you have questions or concerns, contact us at [email protected].

Table of Contents

1. Who We Are
2. What Information We Collect
3. How We Use Your Information
4. When and With Whom We Share Your Information
5. Your Privacy Rights
6. How to Exercise Your Rights
7. Data Retention
8. Contact Information

1. Who We Are

Controller: Jonathan Falcon (the “Company”)
Address: 20606 Broadsky Dr, Katy, Texas, 77449, United States Of America
Email: [email protected]
Phone: +1 (251) 325-2142
Support Hours: Monday–Friday, 9:00 AM–6:30 PM EST (UTC-05:00)

2. What Information We Collect

Depending on your interaction with our Services, we may collect:

• Identifiers: Name, email address, postal address, phone number, IP address
• Payment Details: Billing address, payment card information (processed by our payment processor; we do not store full card numbers)
• Order & Usage Data: Order history, product preferences, browsing activity
• Communications: Your messages to and from us (e.g., support requests)

We do not collect “sensitive” personal data (e.g., racial or ethnic origin, health or biometric data, religious or philosophical beliefs).

3. How We Use Your Information

We process your data for these purposes:

• To Fulfill Orders & Provide Services: Process payments, ship products, send transactional emails (see our Shipping Policy and Return Policy).
• Customer Support: Respond to inquiries, resolve issues, provide assistance.
• Marketing & Promotions: With your consent, send newsletters, offers, and updates. You may opt out at any time.
• Analytics & Improvement: Analyze usage to improve our website, products, and customer experience.
• Security & Fraud Prevention: Detect and prevent unauthorized or malicious activity.
• Legal Compliance: Comply with applicable laws, regulations, legal processes, or government requests.

4. When and With Whom We Share Your Information

We may share your personal data in these circumstances:

• Service Providers: Shipping carriers (USPS, DHL, EMS, local postal services), payment processors, hosting providers, CRM and marketing platforms.
• Legal Requirements: If required by law or to protect our rights, you, or others.
• Business Transfers: In connection with a merger, sale, or transfer of assets, subject to confidentiality agreements.

We never sell your personal information to third parties.

5. Your Privacy Rights

Depending on your location, you may have rights to:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Portability: Obtain your data in a machine-readable format.
• Restriction or Objection: Restrict or object to certain processing activities.

6. How to Exercise Your Rights

To exercise any of these rights, please:

• Visit our Contact Us page at https://bokocoko.com/contact-us/
• Or email us at [email protected]

We will respond to your request within 30 days, in accordance with applicable data protection laws.

7. Data Retention

We retain your personal data as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with our legal obligations (e.g., tax and accounting requirements)
• Resolve disputes and enforce our agreements

Afterward, we securely delete or anonymize your information.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:

Jonathan FalconSastobooks
20606 Broadsky Dr, Katy, Texas, 77449, United States Of America

Email: [email protected]
Phone: +1 (251) 325-2142
Support Hours: Monday–Friday, 9:00 AM–6:30 PM EST (UTC-05:00)

Last Updated: May 20, 2025

Table of Contents

1. What Information We Collect
2. How We Process Your Personal Data
3. When and With Whom We Share Your Information
4. Use of Cookies and Other Tracking Technologies
5. How Long We Retain Your Data
6. Collection of Information from Minors
7. Your Privacy Rights
8. Controls for “Do-Not-Track” Signals
9. Privacy Rights for United States Residents
10. Updates to This Privacy Notice
11. How to Contact Us About This Notice
12. How to Access, Update, or Delete Your Information

Last Updated: May 20, 2025

Baron Von Kessler (“we,” “us,” or “our”) operates Sastobooks (https://bokocoko.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. What Information We Collect

Personal Identifiers

• Name, email address, postal address, phone number, IP address
• Billing and payment details (processed securely by our payment provider; we do not store full card numbers)

Order & Usage Data

• Order history, purchase preferences, product ratings
• Website browsing activity (pages viewed, links clicked, search terms)

Communications

• Correspondence you send via email, live chat, or our Contact Us form

Device & Technical Data

• Browser type, operating system, device identifiers, and timestamps

2. How We Process Your Information

We process your data for the following purposes, relying on valid legal bases such as contract performance, consent, and legitimate interests:

• Order Fulfillment & Shipping: To process payments, pack and ship your orders (see our Shipping Policy).
• Customer Support: To respond to inquiries, resolve issues, and provide assistance.
• Returns & Refunds: To handle and assess return or refund requests in accordance with our Return Policy and Refund Policy.
• Marketing & Promotions: With your consent, to send newsletters, promotions, and relevant product updates. You may unsubscribe at any time.
• Analytics & Improvement: To analyze trends, monitor usage, and enhance our site’s functionality and offerings.
• Security & Fraud Prevention: To detect and prevent unauthorized activity or breaches.
• Compliance: To comply with legal obligations, such as tax and accounting requirements.

3. When and With Whom We Share Your Personal Information

We share your personal data only in the following circumstances:

• Service Providers: Shipping carriers (USPS, DHL, EMS, local postal services), payment processors, hosting providers, email platforms, and analytics services.
• Legal Requirements: When required by law, regulation, or court order, or to protect our rights and the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets—subject to confidentiality agreements.

We do not sell your personal information to third parties.

4. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies, web beacons, and similar technologies to:

• Enable core site functionality (shopping cart, secure login)
• Remember your preferences (language, currency)
• Analyze how you interact with our site (Google Analytics, etc.)
• Deliver targeted advertising (with your consent)

You can control cookie settings via your browser. Disabling certain cookies may impact site performance or functionality.

5. How Long Do We Keep Your Information?

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy (e.g., process orders, provide customer support)
• Comply with our legal obligations (tax, accounting, dispute resolution)
• Enforce our agreements and protect our legal interests

After these purposes have been served, we will securely delete or anonymize your information.

6. Do We Collect Information from Minors?

Our Services are intended for users aged 18 or older. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly delete it.

7. What Are Your Privacy Rights?

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Delete your personal data (“right to be forgotten”)
• Restrict or object to certain processing activities
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent at any time (for processing based on consent)

8. Controls for Do-Not-Track Features

Your browser may offer a Do-Not-Track (“DNT”) setting. At this time, our site does not respond to DNT signals. You can manage cookies and similar tracking through your browser settings.

9. Do United States Residents Have Specific Privacy Rights?

Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including:

• Right to Know: What personal data is collected, used, shared, or sold
• Right to Delete: Request deletion of personal data
• Right to Opt-Out: Of sale of personal data (we do not sell your data)
• Right to Non-Discrimination: You will not be penalized for exercising your privacy rights

To exercise these rights, please see Section 12 below.

10. Do We Make Updates to This Notice?

Yes. We may revise this Privacy Policy periodically. When we do, we will:

• Update the “Last Updated” date at the top of this page
• Post the revised policy on our website

We encourage you to review this page regularly to stay informed.

11. How Can You Contact Us About This Notice?

If you have questions or concerns about this Privacy Policy, please contact:

• Jonathan Falcon
• Email: [email protected]
• Phone: +1 (251) 325-2142
• Address: 20606 Broadsky Dr, Katy, Texas, 77449, United States Of America
• Support Hours: Monday–Friday, 9:00 AM–6:30 PM EST (UTC-05:00)

12. How Can You Review, Update, or Delete the Data We Collect from You?

• Account Dashboard: Log in to your account at https://bokocoko.com to view or correct your personal details.
• Email Request: Contact us at [email protected] with “Privacy Request” in the subject line, and specify whether you wish to access, update, or delete your data.
• Verification: For security, we may request information to verify your identity before completing your request.

We will respond to all legitimate requests within 30 days in accordance with applicable laws.